Is Revolut a scam? Don’t despair – there are other solutions

Revolut is a payment service provider that launched the first truly global financial superapp. This PSP offered money transferring and exchange options for personal and business use.

However, many users have been complaining that Revolut is a scam. We would like to think they are not, but they are certainly very disorganized and have terrible customer service. The first point of contact is a chatbot, and even after that if you get through to a person on live chat, these people are in no way trained on compliance matters and they probably do not understand the requirements imposed by the Compliance Department.

The net result is that many people’s accounts get blocked for no apparent reason, and the unlucky account holders are unable to talk to anybody at Revolut to resolve the situation. The live chat agents just keep inventing new requests that become more and more impossible to fulfill. 

What happened? 

People are also complaining about not being able to receive their salary because their accounts have been suddenly blocked. People are having issues with the fintech, because they keep on asking for additional documents for proof of income, and once the clients send them, Revolut employees ask for something new. During that time, their accounts are still blocked. 

A Revolut victim support forum was created recently and people wrote about their experiences and how their accounts were suddenly frozen.  There are about 500 reports and complaints from various clients around the world. In 2018, Revolut received so many applications to open accounts with suspicious behavior, so they simply turned off the Surveillance service. That, of course, backfired.

If you were one of the Revolut’s loyal users affected by this debacle, you must be very disappointed. Luckily, the market is solid and PSPs are growing constantly and there are new and more reliable players out there. There are fintech operators who have good apps and service and where you really can get on the phone with a decision maker if any problem arises.

What can we offer?

If you are looking for a good alternative to Revolut, we can help.

Here are some of the banking features our typical clients are looking for:

1. Full suite of personal and corporate banking services 
2. Multi-currency IBAN’s, SWIFT and SEPA enabled 
3. Internationally accepted prepaid credit cards 
4. Fast global money transfers 
5. E-banking and an online app
6. 24/7 client support 
7. Enormous security and privacy
8. Seamless link to crypto assets 
9. Strict, but reasonable compliance policies. 

Of course, everything comes at a cost. If you want good customer service, you have to be prepared to pay a reasonable fee for it. The PSPs with better service tend to have fees are on the higher side, but account opening can be done completely remotely in 48 hours max, and with no minimum deposit. 

What is the process of bank account opening with an offshore-oriented bank?

Firstly, contact an Offshore Pro Group professional, explain your needs and business actions. Also, you need to send a copy of your passport because pre-check is completed at the very beginning. Secondly, there is a fee that needs to be paid to Offshore Pro Group for our service. Right after, you will receive a secure link through which you will register on the bank’s website with all your personal information. After that, the bank will send you an invoice for the account opening and once the invoice is paid, the account becomes active and ready to use. 

We will coordinate everything at your convenience.

There is always a possibility that some additional documents will be required, but we will do our best to get to know your case as much as we can so we can gather all documents and information needed for account opening as quickly as possible.

Since we work with a wide range of fintechs and banks and we get paid a fixed fee for our service, you can be sure that we are your impartial professional advisors and we will recommend the best offshore bank, fintech or payment provider based on what YOU as an individual or company needs.

Therefore, if you lost faith in Revolut, keep in mind there is no reason to despair. The same and even better service can now be found with a real solid financial institution.

Offshore Pro Group has been in the financial consultancy business for years and we will gladly help you find the best financial solutions if you decide to seek our advice. Please contact us through [email protected] or use WhatsApp or our live chat to get in touch with us. Whatever communication means you choose, we will be able to suggest the solution that will fit your personal outlooks and your individual investment preferences best!